Job Description
About the Role
As a Market Street Manager you support the Store Manager to deliver exceptional customer service, ensure market‑leading product availability on the market street, and drive performance across the department.
Key Responsibilities
- Lead and empower colleagues to always put the customer first and deliver outstanding customer service.
- Listen and respond to customer feedback and react accordingly.
- Ensure market‑leading availability across the store.
- Work with other store managers to lead a supportive and performance‑driven department.
- Efficiently manage people routines, taking accountability for scheduling, absence, performance and talent conversations.
- Deliver training to ensure the team has the capability and confidence to deliver their role.
- Enable colleagues to work with confidence across various departments.
- Identify and develop talent within the department. ...