Job Description
Account Manager
Helium SEO is hiring an Account Manager as the customer success project lead. This opportunity is available fully remote. In this role, you will bring professionalism, enthusiasm, and exceptional communication skills to serve your assigned clients. You will be the right-hand individual responsible for providing excellent B2B customer service. No sales required!
Role expectations include:
- Manage customer relationships and projects for your assigned client accounts
- Proactively manage client campaigns, organizing internal and external resources to achieve superior results for customers
- Using your exceptional communication skills, you will give customers a great experience through the entire course of their campaign
- Create professional and accurate monthly reports for clients
- Conduct regular calls with your clients
- Liaison between your clients and the team of SEO, SEM, & CRO eng...