Job Description
Job Overview:
We’re looking for a proactive and detail-driven Marketplace Account Support Specialist with strong Amazon experience who thrives in a fast-paced environment. If you enjoy solving problems, managing multiple tasks, and working behind the scenes to keep e-commerce operations running smoothly, this role is for you.
You’ll work directly with marketplace operations, performance reporting, listings, and account health—making a real impact on brand growth.
Job Responsibilities:
- Manage weekly and monthly performance reports to track marketplace growth
- Maintain listings, troubleshoot errors, and ensure catalog accuracy
- Handle cases related to account health, inventory, and content
- Write POAs and appeals when needed
- Manage A-Z claims, feedback, returns, and chargebacks
- Upload enhanced content, storefront updates, and brand assets
- Support promotions...