Job Description
We are seeking passionate and driven Corporate Travel Associates to join our dynamic team in Cebu City. As a full-time Corporate Travel Associate, you will be responsible for providing exceptional customer service and support to our corporate clients, ensuring their travel needs are met efficiently and effectively.
What you'll be doing
Handling inbound calls from corporate clients to book, modify, and cancel travel arrangements
Researching and comparing travel options to find the most suitable and cost-effective solutions
Providing personalised service and expert advice to clients to ensure a seamless travel experience
Maintaining detailed records of all client interactions and transactions
Collaborating with the wider team to identify and implement process improvements
Adhering to company policies, procedures, and industry regulations
What we're looking for
At least 1 year of customer service experience
...
What you'll be doing
Handling inbound calls from corporate clients to book, modify, and cancel travel arrangements
Researching and comparing travel options to find the most suitable and cost-effective solutions
Providing personalised service and expert advice to clients to ensure a seamless travel experience
Maintaining detailed records of all client interactions and transactions
Collaborating with the wider team to identify and implement process improvements
Adhering to company policies, procedures, and industry regulations
What we're looking for
At least 1 year of customer service experience
...