Job Description
- Customer Centricity -
Test drive with the customer and ensure transparency in all work.
Demonstrate excellent problem-solving skills, quickly resolves vehicle issues to achieve high customer satisfaction.
Maintains a positive and professional manner, even in challenging situation.
Ensuring all the parts are returned.
Good rapport-making skills and supports the shop manager to attain customer satisfaction.
- Technical Management -
Perform vehicle diagnosis (e.g., electrical, air-conditioning, mechanical, and etc.).
Perform vehicle mechanical repairs (e.g., under chassis, suspension and drivetrain).
Perform vehicle maintenance (e.g., Oil change, brake cleaning, AC cleaning).
Handles multi-brand expertise (e.g., German, American, Japanese and other European).
Continuous learning of existing technical and new technical specif...
Test drive with the customer and ensure transparency in all work.
Demonstrate excellent problem-solving skills, quickly resolves vehicle issues to achieve high customer satisfaction.
Maintains a positive and professional manner, even in challenging situation.
Ensuring all the parts are returned.
Good rapport-making skills and supports the shop manager to attain customer satisfaction.
- Technical Management -
Perform vehicle diagnosis (e.g., electrical, air-conditioning, mechanical, and etc.).
Perform vehicle mechanical repairs (e.g., under chassis, suspension and drivetrain).
Perform vehicle maintenance (e.g., Oil change, brake cleaning, AC cleaning).
Handles multi-brand expertise (e.g., German, American, Japanese and other European).
Continuous learning of existing technical and new technical specif...