Job Description
Job Summary:
To ensure Customer & Suppliers requirements are met through effective management of people, systems and resources.
Main duties and responsibilities:
Customer Support:
· Manages inbound and outbound EDI, including errors and accum verification.
· DELFOR, DELJIT, APERAKS, CONTROL, & INVRPT
· Inputs manual Customer orders into QAD
· Creates and verifies customer ship schedules
· Maintains Customer Websites
· eSupplier Connect, PC Portal II, SMART, Covisint, GM Supply Power, SPOC, TOMS, Vascor, etc.
· Attains POD when Customers’ needs arise.
· Monitors and maintains Customer delivery ratings
· Ensure Customer satisfaction
· Analyze, understand and communicate Customer needs; ensure that they are reflected in production planning
· Works to create loads for shipment
· Maintains filing for Customer Orders
· Veri...