Job Description
Summary:
- Location: Pataskala, OH
- Duration: 18 months
- Work Mode: Onsite
Responsibilities:
- Provide application and desktop support services, including troubleshooting for PC, network, phone, printer hardware and software, mobile devices, and handhelds.
- Participate in technology refresh projects.
- Provide in-person, desk-side, and remote support to business users.
- Serve as the initial point of contact for troubleshooting all IT-related problems.
- Coordinate resolution activities with all involved parties, serving as the single point of contact for end users.
- Perform asset management requirements.
- Comply with company IT standard processes and procedures, IT client services organization, and IT security policies.
- Perform duties as assigned by the manager.
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