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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- To respond to medical information queries/product quality complaints/general queries that may be received over the telephone call, email, fax etc.
- Receive information, record, and report Adverse Drug Reaction in timelines (according to the regulations and to internal WI/SOPs) that may be received over telephone calls, email, fax etc.
- Execute drug safety data management processes – a combination of call intake, call dialogue documentation, peer review, case follow-up.
- Perform and support different activities as assigned – tracking various types of information and metrics, ongoing QC of defined process steps, training, reconciliation of data from multiple sources.
- Assume responsibility for quality of data processed.
- All other duties as needed or assigned.
Qualifications (Minimum Required)
- Bachelor’s or Master’s in Pharmacy or Life Science or Medical Science or related area + 1 to...