Job Description
Medical Customer Service Representative - Remote
Job Openings Medical Customer Service Representative - Remote
About the job Medical Customer Service Representative - Remote
As a Medical Supply Customer Service Representative you will be answeringinbound calls from patients who want to place orders, respond toinquiries, manage complaints, troubleshoot significant customer serviceproblems, and provide general information. You will be a member of theprimary contact team for consumers interested in the products we offerand will be responsible for assisting them in completing purchasesonline and over the phone. You will also inform customers of the productterms and features and project a professional company image throughvoice and online interactions.
Responsibilities and Duties
- Assist Patient's in the new/reorder process
- Managing large amounts of inbound calls in a timely manner
- Identifying patient...