Job Description
Description
Medical Front Desk / Patient Service Representative (PSR) – Bilingual English/Spanish Required
We are seeking a professional and compassionate Medical Front Desk / Patient Service Representative (PSR) to join a busy healthcare practice. The ideal candidate will be fluent in both English and Spanish and provide exceptional service to patients while supporting daily front office operations.
Responsibilities:
+ Greet and check in patients
+ Answer and direct incoming phone calls
+ Schedule, confirm, and reschedule appointments
+ Verify insurance benefits and patient information
+ Collect copays and process payments
+ Maintain accurate patient records in the EMR system
+ Manage referrals, medical records, and incoming correspondence
+ Assist patients with questions regarding appointments, insurance, and office procedures
+ Maintain a professional and welcoming reception area
Medical Front Desk / Patient Service Representative (PSR) – Bilingual English/Spanish Required
We are seeking a professional and compassionate Medical Front Desk / Patient Service Representative (PSR) to join a busy healthcare practice. The ideal candidate will be fluent in both English and Spanish and provide exceptional service to patients while supporting daily front office operations.
Responsibilities:
+ Greet and check in patients
+ Answer and direct incoming phone calls
+ Schedule, confirm, and reschedule appointments
+ Verify insurance benefits and patient information
+ Collect copays and process payments
+ Maintain accurate patient records in the EMR system
+ Manage referrals, medical records, and incoming correspondence
+ Assist patients with questions regarding appointments, insurance, and office procedures
+ Maintain a professional and welcoming reception area