Job Description
Responsibilities
- Handle clinic reception duties
- Respond to inquiries and appointment messages
- Manage insurance-related administrative procedures (Japan side and Philippines side)
- Assist patients and provide medical interpretation between doctors and patients
- Prepare and dispense medicines
- Handle billing and accounting duties
- Perform daily and monthly bookkeeping tasks
- Support other general administrative tasks necessary for clinic operations
Requirements
Must-Have Qualifications
- Bachelor’s degree (any field; experience in customer service or people-oriented work is acceptable)
- Native-level or business-level Japanese proficiency
- Conversational to business-level English proficiency
- Strong service mindset with hospitality and customer-first orientation
Preferred Qualifications
...