Medical Receptionist & Administrative Assistant

This is a remote position. We are seeking a highly organised, professional, and patient-focused Medical Receptionist & Administrative Assistant to join our growing team. This role will support and be responsible for front desk reception, patient communication, appointment management, lead management, administrative support, and assisting with the day-to-day operations of the practice. Key Responsibilities: Manage front desk reception and provide a welcoming, professional experience for all patients. Book, coordinate, and confirm appointments using clinic management software. Handle incoming phone calls, patient enquiries, and general administrative duties. Maintain accurate patient records and documentation while ensuring strict confidentiality. Process payments and assist with billing and Medicare-related administration. Support doctors and clinical staff with administrative and workflow requirements. Ensure reception operations remain professional, organised, and efficient. A...