Job Description
Our client is looking for a Front Office Administrator to assist in establishing his practice in Midstream.
Reception
- Answering of all calls in a professional, courteous and efficient manner.
- Take messages and ensure they are actioned by relevant person.
- Maintain the issue logbook for all messages and matters that arise on a daily basis.
- Assist with phone, email or sms patients with feedback from doctor regarding messages left.
- Assist with managing the diary – booking patient appointments, communicate billing policy to all new patients.
- Assist with preparing all files for following day’s appointments.
- Welcome patients arriving in a friendly and professional manner, communicate time delays to manage client expectations.
- Assist with checking that all patient details on file are still up to date and obtain new details if relevant.
- Open accounts and capture all relevant information...