Job Description
A specialist Physician practice based at Morningside, Johannesburg is seeking to recruit an experienced Medical Receptionist. The successful candidate will play a key role in establishing a professional and efficient front office environment while delivering a calm, organised, and patient focused experience within a private practice setting.
Roles and Responsibilities (but not limited to)
- Act as an ambassador for the practice
- Welcome patients in a polite, friendly, and professional manner
- Maintain a neat and organised reception area
- Manage calls, emails, text messages, and the practice inbox
- Assist patients with completing information forms
- Manage appointment scheduling and diary coordination
- Capture patient records and email prescriptions or sick notes where required
- Maintain strict patient confidentiality
- Process in room payments and issue receipts
- Coordinate theatr...