Job Description
A specialist Cardiology practice in Northcliff, Randburg is seeking to recruit an experienced and professional Medical Receptionist. The role requires a detail oriented individual who can manage patient coordination, administrative processes, and front desk operations in a busy specialist practice.
Duties and Responsibilities
- Answer calls professionally and ensure accurate message taking
- Communicate with patients via phone, email, or SMS regarding doctor feedback
- Manage the appointment diary and schedule patient bookings
- Prepare patient files for upcoming appointments
- Welcome patients and manage waiting time expectations
- Verify and update patient information and open new patient accounts
- Obtain referral letters and medical correspondence from external healthcare providers
- Assist with obtaining laboratory and radiology results
- Provide patients with required documentation for pro...