Job Description
We are hiring a Patient Communications Associate in Olathe, KS, for a modern, busy optometric practice. Candidates will have the opportunity to make a significant impact on patients' lives in a supportive and innovative healthcare environment. Training will be provided for the best candidates. Apply today to begin your journey in the eye care community!
Key Responsibilities (training provided):
- Answer incoming phone calls with a friendly and professional demeanor, addressing patient inquiries and directing calls as needed.
- Schedule and manage patient appointments efficiently, ensuring optimal use of the optometric team's time.
- Verify insurance information and benefits, assisting patients in understanding their coverage options.
- Respond to patient questions about services, products, and procedures, respectfully providing accurate information.
- Maintain accurate and detailed patient records and documentation.
- Collaborate...