Job Description
Remote Recruitment helps South African professionals secure flexible remote contract opportunities with UK companies, connecting independent contractors with businesses where they can thrive and make an impact.
Job Overview
We are seeking a motivated and empathetic Medical Receptionist to manage patient bookings and medical administration for a remote-first healthcare practice.
Key Responsibilities
- Schedule, confirm, and manage patient appointments via phone and online booking systems
- Handle patient enquiries via phone, email, and messaging platforms
- Capture and update patient records accurately in the practice management system
- Process medical aid authorisations and claims administration
- Liaise with healthcare providers, specialists, and medical aids on behalf of patients
- Manage virtual waiting room coordination and patient intake forms
- Ensure patient confidentiality and compliance with POPIA...