Job Description
Patient Scheduling & Financial Services Representative (Entry Level)Position Description
We are seeking a detail-oriented and customer-focused Patient Scheduling & Financial Services Representative to support patient access, scheduling, and insurance-related services in a clinical healthcare environment. This role is primarily phone- and email-based, with no in-person patient contact, and plays a key role in ensuring accurate registration, timely scheduling, and clear communication regarding insurance and billing processes.
Key Responsibilities
+ Obtain and verify patient insurance information, referral forms, and required documentation
+ Counsel patients over the phone on insurance coverage, billing processes, and available financial assistance options
+ Schedule and register patients via phone and email, collecting accurate demographic and insurance information
+ Communicate with physicians and clinical staff to coordinate urgent and referred...
We are seeking a detail-oriented and customer-focused Patient Scheduling & Financial Services Representative to support patient access, scheduling, and insurance-related services in a clinical healthcare environment. This role is primarily phone- and email-based, with no in-person patient contact, and plays a key role in ensuring accurate registration, timely scheduling, and clear communication regarding insurance and billing processes.
Key Responsibilities
+ Obtain and verify patient insurance information, referral forms, and required documentation
+ Counsel patients over the phone on insurance coverage, billing processes, and available financial assistance options
+ Schedule and register patients via phone and email, collecting accurate demographic and insurance information
+ Communicate with physicians and clinical staff to coordinate urgent and referred...