Job Description
Position Overview:
As a Medical Virtual Assistant, you will serve as a key operational support in managing patient coordination, provider scheduling, and backend healthcare processes. This role requires a high level of accuracy, accountability, and adherence to strict service level agreements (SLAs) to ensure seamless daily operations.
Work Schedule and Arrangement: Nightshift
Office Location : 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu
Key Responsibilities:
Patient and Provider Coordination
+ Manage complex scheduling and coordinate patient care workflows
+ Handle patient intake communications professionally and efficiently
EHR Management
+ Maintain and update Electronic Health Records (EHR) with a high level of accuracy
+ Ensure all documentation is complete, compliant, and prepared ahead of appointments
Backend Operations and SLA Management
...
As a Medical Virtual Assistant, you will serve as a key operational support in managing patient coordination, provider scheduling, and backend healthcare processes. This role requires a high level of accuracy, accountability, and adherence to strict service level agreements (SLAs) to ensure seamless daily operations.
Work Schedule and Arrangement: Nightshift
Office Location : 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu
Key Responsibilities:
Patient and Provider Coordination
+ Manage complex scheduling and coordinate patient care workflows
+ Handle patient intake communications professionally and efficiently
EHR Management
+ Maintain and update Electronic Health Records (EHR) with a high level of accuracy
+ Ensure all documentation is complete, compliant, and prepared ahead of appointments
Backend Operations and SLA Management
...