Medical Virtual Assistant - Virtual Assistant

This is a remote position. Virtual Rockstar is seeking a highly organized and detail-oriented Medical Virtual Assistant to join our partners multidisciplinary therapy team based in Maryland. This role is fully remote but requires full-time commitment during U.S. Eastern Time business hours. You will be an integral part of a collaborative care team, supporting Occupational Therapy (OT), Speech-Language Pathology (SLP), and psychological services. Responsibilities You will work closely with front office and billing staff to ensure a smooth patient experience, accurate scheduling, and proper insurance handling. Responsibilities include: Patient & Administrative Support Respond to patient inquiries via phone and email Maintain accurate patient records in compliance with HIPAA regulations Ensure patient privacy and confidentiality at all times Assist in pre-visit organization, ensuring all paperwork and insurance requirements are complete prior to scheduling Insurance & Billing Support Veri...