Job Description
DJ Orthopedics Services, SA de CV in Mexico seeks a Customer Care Associate to be the primary contact for customers, addressing inquiries and ensuring satisfaction. The role involves handling escalations and managing communications through calls and emails.
Candidates should have a minimum of 2 years of customer service experience, a high school diploma, and strong English communication skills. Preferred experiences include working in the MedDevice industry and familiarity with tools like Oracle, Agile, and Salesforce.
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