Job Description
Enhance member interactions at Movati Athletic in Thunder Bay, Ontario as a Member Experience Associate. This role promotes top-tier customer service for a welcoming fitness environment.
As a crucial team member, the Member Experience Associate focuses on delivering exceptional service to all guests. You'll manage inquiries and resolve member concerns, as well as promote club programs and products. Your daily responsibilities will include handling sales transactions and assisting with club events, ensuring that every member feels welcome and valued.
Key Responsibilities:
• Manage and resolve member concerns promptly
• Provide outstanding service in the café and pro-shop
• Complete cleaning tasks consistently and safely
• Maintain knowledge of programs and services offered
• Facilitate member experience events throughout the club
Requirements:
• High School Diploma or equivalent preferred
• 1+ year of custo...
As a crucial team member, the Member Experience Associate focuses on delivering exceptional service to all guests. You'll manage inquiries and resolve member concerns, as well as promote club programs and products. Your daily responsibilities will include handling sales transactions and assisting with club events, ensuring that every member feels welcome and valued.
Key Responsibilities:
• Manage and resolve member concerns promptly
• Provide outstanding service in the café and pro-shop
• Complete cleaning tasks consistently and safely
• Maintain knowledge of programs and services offered
• Facilitate member experience events throughout the club
Requirements:
• High School Diploma or equivalent preferred
• 1+ year of custo...