💼 Full-Time Position

Member Experience Specialist II, Branches

🏢
Massachusetts Institute of Technology
📍 Cambridge, MA, United States
📍
Location
Cambridge, United States
📅
Posted
June 29, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Member Experience Specialist II, Branches







+ Job Number: 25772

+ Functional Area: Credit Union

+ Department: Credit Union

+ School Area: Credit Union

+ Pay Range Minimum: $24.28

+ Pay Range Maximum: $32.90





+ Employment Type: Full-Time

+ Employment Category: Non-Exempt

+ Visa Sponsorship Available: No

+ Schedule: On-site

+ Pay Grade: 5







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Posting Description

Position Summary:

The Member Experience Specialist II position is a first point of member contact for branch, online or Contact Center. The candidate offers member information, assistance and solutions addressing financial needs and challenges via email, phone or written correspondence. This role also requires great ...