Job Description
TEKsystems is currently hiring for Member Service Representatives with a Fortune 100 Financial Institution in Winchester, VA to start in the Consumer Loans Department!
Position: Member Service Representative (Afternoon Shifts)
Start Date: July 13th
Pay: 19.50/Hourly
Job Description
+ To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation
+ Provide information regarding the company's products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service
+ Perform transactions or related functions for Savings, checking, consumer loans, credit cards, IRAs and/or other accounts
+ Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction
+ Handle a call vo...
Position: Member Service Representative (Afternoon Shifts)
Start Date: July 13th
Pay: 19.50/Hourly
Job Description
+ To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation
+ Provide information regarding the company's products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service
+ Perform transactions or related functions for Savings, checking, consumer loans, credit cards, IRAs and/or other accounts
+ Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction
+ Handle a call vo...