Job Description
Description We are looking for a personable Member Services Representative to support members at our St. Paul, Minnesota branch in a Long-term Contract position. This role is ideal for someone who enjoys building trust through one-on-one service, whether assisting with everyday account needs, handling transactions, or resolving access issues. You will serve as a key point of contact for current and prospective members, creating a welcoming experience while delivering accurate, compliant, and efficient support.
Responsibilities:
• Welcome members in person and by phone, respond to questions, and provide clear guidance on account services and credit union offerings.
• Process routine financial transactions accurately, including cash handling, deposits, withdrawals, and other account-related requests.
• Open new accounts and support account maintenance activities such as closures, address updates, and profile changes.
• Assist members with digital banking access, incl...
Responsibilities:
• Welcome members in person and by phone, respond to questions, and provide clear guidance on account services and credit union offerings.
• Process routine financial transactions accurately, including cash handling, deposits, withdrawals, and other account-related requests.
• Open new accounts and support account maintenance activities such as closures, address updates, and profile changes.
• Assist members with digital banking access, incl...