Job Description
Membership Services Coordinator
Riding for the Disabled Association (RDA)
Warwick, Warwickshire (Hybrid)
£27,717 per year
Full-time or part-time (37 hours per week / 26 hours per week)
Permanent
Disability
Role Purpose
The Coordinator role provides high-quality operational, administrative and coordination support across central services ensuring process efficiency, excellent stakeholder engagement, accurate data management and seamless delivery of organisational activity.
Key Responsibilities
Operational & Administrative Support
- Act as first point of contact for enquiries via phone, email, or digital platforms, providing accurate information and escalating where required.
- Manage shared inboxes and enquiry channels, ensuring timely, high-quality responses.
- Maintain accurate records in central relationship management (CRM) systems and specialist databases (e.g., qualification...