Job Description
About the role
An excellent opportunity has arisen for an experienced Head of Service to join Mercedes-Benz of Newcastle.
As a Sytner Head of Service, you will lead a fantastic team in delighting our customers and getting it right the first time. You will oversee our team of service advisors, technicians and support team within the service department and deliver a full Aftersales service to our customers, whilst maximise profitability and the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales.
You will be an integral member of the Management Team and deliver the very best customer service with a clear vision to run an efficient and professional aftersales operation.
This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
About you
Previous experience in a similar role within the motor industry is essential...