Merchandise Return Associate

REEDS Jewelers is excited to post this important position to join our team.

REEDS Jewelers is currently seeking a team oriented Merchandise Return Associate for our corporate office in Wilmington, NC. The Merchandise Return Associate is responsible for receiving, categorizing, processing and the distribution of customer/store damaged, trade-in and break-out merchandise to ensure the highest level of service exceeding customer expectations.

Primary Responsibilities:

• Exemplify the REEDS’ Mission and Core Business Values.


• Respond to store inquiries regarding merchandise returns.


• Researches and identifies untagged merchandise.


• Creates transfer documents to distribute merchandise to and from the corporate office and store locations.


• Responsible for the review and analysis of all non-plu trade-ins and break-out merchandise.


• Responsible for following security policies to ensure merchandise i...