Merchant Success & Support Specialist

SPX Express is looking for a support professional in Manila. The role involves handling merchant inquiries, diagnosing issues, and maintaining service level agreements. Ideal candidates have a Bachelor's degree, 1–3 years of relevant experience, and strong problem-solving skills. You will work collaboratively with internal teams to enhance support workflows and assist in training new team members. The position offers a dynamic environment with opportunities for process improvement.
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