Job Description
Req ID: 364187
We are currently seeking a Messaging Services Senior Specialist-SharePoint Online and OneDrive for Business, M365-Exchange Onli to join our team in Bangalore, Karnātaka (IN-KA), India (IN).
SharePoint Online and OneDrive for Business, M365-Exchange Online
Providing steady state support to the email and collaboration infrastructure, handling on-call support responsibilities, handling escalations, critical issues, upgrade and maintenance activities. Expert on M365 services-Microsoft Teams, M365 productivity apps and SharePoint Online • A customer-centric approach with a focus on delivering high-quality support. • Strong verbal and written communication skills, with the ability to explain technical concepts to end users • Understanding their requirements and creating a positive client experience throughout the total client journey. • Flexible working in shifts supporting 24X7 steady state operations. • Individuals understand thei...