Job Description
MI Analyst – Contact Centre
JG Technical are currently working with a dynamic contact centre company based in Barnsley, South Yorkshire, seeking a Permanent MI Analyst to bolster their MI team during a period of increased demand.
This role is ideal for candidates with a strong background in Business Analysis and technical proficiency in SQL, Excel, and Power BI. You will be responsible for delivering accurate operational reports, maintaining data quality, and supporting ad hoc analysis for internal stakeholders and clients.
Key requirements:
Proficient in SQL for writing and troubleshooting queries
Advanced skills in Excel, including complex formulas and data manipulation
Experience with Power BI dashboards and datasets
Attention to detail with large datasets
Ability to work independently and manage multiple reporting deadlines
This permanent role offers an excellent opportunity to collaborate with a reputable company a...
JG Technical are currently working with a dynamic contact centre company based in Barnsley, South Yorkshire, seeking a Permanent MI Analyst to bolster their MI team during a period of increased demand.
This role is ideal for candidates with a strong background in Business Analysis and technical proficiency in SQL, Excel, and Power BI. You will be responsible for delivering accurate operational reports, maintaining data quality, and supporting ad hoc analysis for internal stakeholders and clients.
Key requirements:
Proficient in SQL for writing and troubleshooting queries
Advanced skills in Excel, including complex formulas and data manipulation
Experience with Power BI dashboards and datasets
Attention to detail with large datasets
Ability to work independently and manage multiple reporting deadlines
This permanent role offers an excellent opportunity to collaborate with a reputable company a...