Job Description
Job Description
SGS is accelerating the digital transformation of its core operational platforms.
We are hiring a Microsoft Dynamics 365 Technical Lead to take ownership of technical delivery and solution architecture across Dynamics 365 Customer Engagement (CE), with a strong focus on Customer Service, Field Service and the Power Platform.
This role is hands-on and delivery-oriented, combining deep technical leadership with accountability for quality, scalability and production readiness in enterprise environments.
Key responsibilities
- Lead the technical design and implementation of Dynamics 365 CE solutions (Customer Service / Field Service).
- Working with the Solution Architect, act as technical authority during delivery, owning architecture decisions and best practices.
- Desig...