Job Description
Description of Company
Na Bosch, moldamos o futuro por meio das inovações tecnológicas de alta qualidade e de serviços que despertam entusiasmo e melhoram a vida das pessoas. Temos uma promessa sólida para nossos colaboradores: crescemos juntos, gostamos do nosso trabalho e inspiramos uns aos outros. Junte-se a nós e sinta a diferença.
Main Activities
- Provide 24/7 support for workload automation applications, ensuring uninterrupted service and timely issue resolution.
- Provide 2nd level application support for customer reported issues and requests.
- Perform troubleshooting to resolve reported issues and requests based on KPI''s and document the solutions to enrich reusable solution database.
- Performs daily operational tasks including monitoring, trouble shooting, error corrections and etc.
- Drive operational excellence by implementing continuous improvement according to industry best practices.
- Coord...