MNC Hiring Freshers blended process- Kolkata

Title: International Customer Support Executive – Blended Process
Location: Newtown, Kolkata
Job Type: Full-Time

Industry: BPO / International Process /Customer Support

Job Description: We are hiring an International Customer Support Executives for a reputed multinational company in Kolkata. The role
involves handling voice and chat-based interactions with international customers,
resolving queries, and delivering high-quality customer service while meeting
performance standards.

Key Responsibilities:

• Handle inbound and/or outbound voice calls and chats from international customers
• Understand customer concerns and provide accurate and timely resolutions
• Maintain professionalism and ensure customer satisfaction on every call
• Document customer interactions and update systems accurately
• Meet quality, productivity, and compliance benchmarks
• Work collaborative...