💼 Full-Time Position

Monitoring Engineer / AIOps Engineer

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PEAK Technical Services Inc.
📍 Washington Highlands, District of Columbia, United States
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Location
Washington Highlands, District of Columbia, United States
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Posted
May 11, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

We are seeking an experienced Monitoring Engineer / AIOps Engineer to support enterprise IT operations in a 24x7 environment. This role will focus on monitoring, event management, and performance optimization across a complex infrastructure using tools such as OpenText Operations Bridge, SiteScope, and Microsoft SCOM.



The ideal candidate will have strong expertise in monitoring platforms, ITIL processes, automation, and data-driven performance analysis, with the ability to improve system visibility and reliability.




Key Responsibilities:


  • Support and manage a unified Configuration Management Database (CMDB)

  • Collect, analyze, and aggregate data to support ITIL processes (incident, event, problem, capacity, availability, and demand management)

  • Configure, maintain, and optimize monitoring ...