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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Be our subject expert in our Lending Operations.
- Ensure day-to-day operations comply with the regulatory and internal requirements.
- Collaborate with product, customer experience and business to create a robust operation process that delight our customers where it matters most.
- Leverage technology to drive a high degree of digitalisation and scalability.
Lending General Enquiry
- To attend to the General Enquiry case raised by Customer Experience. Analyze and to respond within the SLA.
- Ensure case analyse thoroughly and respond to Customer Experience within the SLA.
User Acceptance Test (UAT)
- To attend to Lending related UAT as per timeline set.
- Ensure UAT Test Script is updated correctly and review the team lead.
Requirements
- Passionate about solving problems – possesses a relentless need for investigation...