💼 Full-Time Position

Mortgage Sales Operations Manager Role

🏢
8Twelve Mortgage
📍 toronto, on, Canada
📍
Location
toronto, Canada
📅
Posted
June 11, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Elevate mortgage sales as a Mortgage Sales Operations Manager, leading a team focused on productivity and technology. Drive improvements in mortgage processes in this full-time position.
In this manager role, you will inspire offshore mortgage agents while refining operational strategies. Key responsibilities include designing Sales Playbooks, conducting training sessions, and collaborating with technical teams to resolve blockers. Your leadership will ensure agents have the resources they need to excel, fostering a high-performing environment.
Key Responsibilities:
• Manage daily activities of offshore mortgage agents
• Design and improve Sales Playbooks for effectiveness
• Conduct regular training and roleplay for agents
• Collaborate with tech teams to optimize systems
• Provide performance and progress reports
Requirements:
• Prior experience in the mortgage industry preferred
• Proven track record in managing inside sales teams
• Strong knowledge o...