Job Description
**Req ID**: ******We are currently seeking a Mulesoft Support Analyst to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).
**Mulesoft Support Analyst**As the API Integration Support Analyst, you are responsible for- Take ownership of reported issues through to resolution - including troubleshooting, internal communication, and providing feedback on a regular basis.
- To assist with other teams in troubleshooting integrations involving third-party APIs and implementation of other products.
- Position involves a role responsible for the support and administration of MuleSoft CloudHub Anypoint Platform.
- The administrator must possess a broad range of analytical/technical skills and Experience.
- Identify automation opportunities, reduce manual activities, document support activities, and partner with development team on project and enhancement work.
- Notify, escalate on support failure, manage incident and problem tickets.
- Support production ...