Job Description
My client is looking to recruit a an experienced Multi Trade Operative to join their Customer Care team covering Hampshire & West Sussex.
About the role
As Multi Trade Customer Care Operative you will have your own fully expensed company vehicle to travel around our developments to:
Carry out a range of remedial work for our customers who have moved into their new homes.
• Ensure that all work is to a high standard, delivering a great service to their customers.
• Be fully prepared for each job with the necessary tools, paint, supplies, etc so that work is carried out as efficiently as possible.
Accurately record and access information on their customer care software
• Complete all the necessary information on work completed and raise if any follow up is required.
Maintain good communication with customers and their customer care team.
• Answer any customer questions regarding the work being carried out and be aware of when to escalate...
About the role
As Multi Trade Customer Care Operative you will have your own fully expensed company vehicle to travel around our developments to:
Carry out a range of remedial work for our customers who have moved into their new homes.
• Ensure that all work is to a high standard, delivering a great service to their customers.
• Be fully prepared for each job with the necessary tools, paint, supplies, etc so that work is carried out as efficiently as possible.
Accurately record and access information on their customer care software
• Complete all the necessary information on work completed and raise if any follow up is required.
Maintain good communication with customers and their customer care team.
• Answer any customer questions regarding the work being carried out and be aware of when to escalate...