Multichannel Public Service Customer Advisor

iPeople Solutions is currently recruiting for a Customer Service Agent to support our client in Islington, London. The successful candidate will provide exceptional customer service, addressing enquiries and issues in both a contact centre and face-to-face settings.

Applicants must have proven experience in customer service delivery, particularly in the public sector. A strong aptitude for using IT and telephony systems is essential. The role requires handling various customer interactions while being sensitive to their needs.