💼 Full-Time Position

Multicountry shared services portfolio manager (customer care)

🏢
Pluxee
📍 mexico city, mexico city, Mexico
📍
Location
mexico city, Mexico
📅
Posted
June 10, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Pluxee is a global player in Employee Benefits and Engagement that operates in 28 countries.

Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Well-‏being, Lifestyle, Reward & Recognition, and Public Benefits. Powered by leading technology and more than 5,600 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2 B2 C ecosystem made up of more than 500,000 clients, 37 million+ consumers, and 1.7 million+ merchants. Conducting business for more than 45 years, Pluxee is committed to creating a positive impact on local communities, supporting well-‏being at work for employees, and protecting the planet.

About the role

This role is part of Customer Care Shared Services and reports directly to the Multi-Country Shared Services Director. It leads the transition of country Customer Care operations into the Shared Services and BPO model across Hispanic LATAM, while e...