💼 Full-Time Position

Multinational Customer Service Specialist

🏢
Zurich 56 Company Ltd
📍 kuala lumpur, kuala lumpur, Malaysia
📍
Location
kuala lumpur, Malaysia
📅
Posted
June 22, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

We are looking for an enthusiastic specialist to join a team in the regional centre in Kuala Lumpur, Malaysia. We are part of International programs of Zurich and we are helping our clients to manage their risk globally. The team is responsible for management of insurance partners around 20 countries in Asia Pacific region. The team also oversees and coordinates the portfolio, policy issuance, premiums and claims.

Successful candidate will be responsible for servicing clients in cooperation with external insurance companies.

Responsibilities

As a Specialist in International insurance, your main responsibilities will involve:

  • Support the seamless experience of customers and brokers with our services.
  • Observe key performance indicators including the speed of local policy issuance, reinsurance premium collection.
  • Maintaining the quality of data in administrative systems.
  • Assuring the consistency of local insurance...