💼 Full-Time Position

Mystery Shopper

🏢
Brand Momentum
📍 Toronto, Ontario, Canada
📍
Location
Toronto, Canada
📅
Posted
March 19, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Position Summary: We are seeking detail-oriented and reliable Mystery Shoppers to join our team on a part-time, contract basis. As a Mystery Shopper, you will be responsible for conducting undercover evaluations of various businesses, including retail stores, restaurants, and service providers. Your feedback will play a crucial role in helping our clients enhance their customer service and operational efficiency.

Key Responsibilities:

  • Visit assigned locations and conduct mystery shopping assignments as per guidelines.
  • Evaluate customer service, product quality, and overall experience.
  • Observe and report on employee interactions, store cleanliness, product displays, and compliance with company standards.
  • Complete detailed and accurate reports based on your observations within specified deadlines.
  • Maintain confidentiality of assignments and the identity of the companies being evaluated.
  • Provide const...