Job Description
The NAS Technical Product Consultant I is responsible for handling all client admins/practitioners concerns to help them in managing their employees performance, compensation, succession and learning products offered by ADP, in order for them to feel well equipped, engaged, and rewarded as part of an organization. In Client Services, Technical Product Consultants play an integral role in the success of our integrated products and client retention. On a day to day basis, analysts proactively engage client leaders to plan, test and deploy configured versions of our products. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-, Driven, and Social Responsibility. Research and resolve client issues using CRM systems. Diagnose and resolve issues related to corrupt data, application program code errors, system performance, operating environment or third party syst...