Job Description
About Our Client
Our client is a well-established organisation within the Energy & Utilities sector. They have a reputable presence and are recognised for their innovative solutions and commitment to quality.
Job Description
- Manage and optimise after-sales operations to ensure customer satisfaction.
- Develop and implement strategies for effective customer service delivery.
- Coordinate with internal teams to resolve customer issues promptly.
- Maintain detailed records of customer interactions and feedback.
- Analyse data to identify trends and areas for improvement.
- Collaborate with the sales department to ensure seamless processes.
- Prepare reports on after-sales performance and pres...