Job Description
Join Intelligent Technical Solutions, a dynamic and growing company, as our Network Administrator . We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service. Job Responsibilities: Resolve workstation operating system issues of any kind. Resolve printer issues of any kind. Resolve standard business application (Office, etc.) issues of any kind. Resolve line-of-business application issues for common applications (SAGE ERP, Quick Books), and for more niche applications with vendor assistance. Resolve server issues of any kind. Resolve networking issues of any kind. Act as an escalation point for technicians. Job Qualifications: Experience with Windows and...