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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
- Provide first-line support for network-related issues and escalate more complex issues to higher-level engineers.
- Assist in the installation, configuration, and maintenance of network hardware and software, including routers, switches, and firewalls.
- Monitor and troubleshoot network performance, including connection issues, bandwidth usage, and security vulnerabilities.
- Perform basic configuration tasks, such as setting up IP addresses, subnets, and VLANs.
- Maintain network documentation, including network diagrams, IP address lists, and configuration logs.
- Assist in testing and deploying new network solutions, hardware, and software.
- Respond to and resolve network service requests in a timely and efficient manner.
- Assist with network monitoring using tools to ensure performance and reliability.
- Provide end-user support for network connectivity issues and assist with basic troubleshooting.
- Perform ...