Job Description
Network Development Engineer, Office Network Reliability Engineering
Job ID: | Amazon UK Services Ltd.
Join Amazon's Office Network Reliability Engineering team and help keep our global office networks running smoothly for 540,000 Amazonians across 400+ locations. In this role, you'll combine expert incident resolution with systematic capability building and proactive reliability engineering—designing automation systems, self‑service tools, and operational processes that scale our ability to detect, respond to, and prevent network incidents before they impact productivity.
Key job responsibilities
- Provide Tier 3 escalation support on a rotating on‑call schedule for your regional hub, diagnosing and resolving complex office network incidents including multi‑site outages, routing protocol failures, wireless infrastructure degradation, and circuit performance problems while maintaining clear communication with operations teams.
- B...