Job Description
Overview
Our client is seeking a Network Engineer (contract-to-hire) to support enterprise network operations and modernization initiatives. This role will contribute to strategic lifecycle refresh efforts while assisting with daily network support and ticket resolution.
You’ll join a team of four engineers operating as Tier 1 support for the Network team, with a strong expectation of hands-on troubleshooting and minimal escalation.
Key ResponsibilitiesNetwork Support & Operations
+ Provide Tier 1 support for enterprise networking environments (routing, switching, wireless, firewalls)
+ Triage and resolve network incidents, including:
+ Connectivity issues
+ Layer 3 routing problems
+ Wireless performance and access issues
+ Monitor ticket queues and handle daily support workload
+ Perform root cause analysis and implement solutions
+ Escalate to Tier 2 when necessary, though emphasis is on resolving...
Our client is seeking a Network Engineer (contract-to-hire) to support enterprise network operations and modernization initiatives. This role will contribute to strategic lifecycle refresh efforts while assisting with daily network support and ticket resolution.
You’ll join a team of four engineers operating as Tier 1 support for the Network team, with a strong expectation of hands-on troubleshooting and minimal escalation.
Key ResponsibilitiesNetwork Support & Operations
+ Provide Tier 1 support for enterprise networking environments (routing, switching, wireless, firewalls)
+ Triage and resolve network incidents, including:
+ Connectivity issues
+ Layer 3 routing problems
+ Wireless performance and access issues
+ Monitor ticket queues and handle daily support workload
+ Perform root cause analysis and implement solutions
+ Escalate to Tier 2 when necessary, though emphasis is on resolving...