Job Description
Role Overview
This role focuses on network operations, administration, maintenance, and technical support to ensure reliable, secure, and high-performing IT network services.
Key Responsibilities:
1. Operations & Administration
- Manage and monitor network performance, capacity, and troubleshooting.
- Handle bandwidth optimization, protocol usage, and system health checks.
- Configure and maintain network devices (routers, switches, firewalls, IP services like DNS/DHCP).
- Support network changes (installs, moves, additions, upgrades).
- Coordinate with telecom providers and vendors.
- Maintain assets, system documentation, and operational records.
- Perform network optimization and provide status reporting.
2. Maintenance
- Perform hardware/software diagnostics and repairs (“break-fix”).
- Apply updates, patches, firmware, and security fixe...